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Provided Support
- Phone Support
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Datto Siris Private - Service
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Datto Total Cloud - Service
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Advanced Options
12387
Cisco
4883
HPE
1389
Lenovo
714
Zebra
635
HP
465
APC
308
SonicWall
305
Dell
301
Fortinet
280
Apple
219
Veritas
141
Microsoft
130
VMWare
124
Extreme Networks
116
Datalogic
88
Eaton
61
Red Hat
59
Datto
57
Veeam
42
CyberPower
30
ASUS
19
Vertiv
15
Logitech
12
Jabra
10
Poly
9
Kyocera
7
Acronis
6
Epson
5
Cambium
5
McAfee
5
Juniper Networks
3
HoneyWell
3
Ruckus
3
Samsung
3
SMART Technologies
3
Dynabook
2
Interactive
2
QNAP
2
Synology
2
Citrix
1
Canon
1
Check Point
1
Ergotron
1
Leader Computer
1
Toshiba
1
Virtunet
1
Palo Alto Networks
1
CommVault
1
Magicard
5850
$0 - $400
4648
$400 - $1100
4252
$1100 - $2700
4091
$2700 - $7200
4018
$7200+
19152
Service
3041
Warranty
4289
1 Year
2894
3 Year
2010
5 Year
1234
4 Year
688
2 Year
88
36 Month
72
24 Month
51
7 Year
49
1 Month
36
48 Month
28
12 Month
21
6 Year
15
3 Year / 3 Incident
13
1 Incident
13
3 Year / 2 Incident
9
1 Year / 1 Incident
7
4 Year / 2 Incident
6
2 Year / 2 Incident
4
1 Day
4
60 Month
3
21 Month
1
1 Year / 10 Incident
1
3 Hour
1
3 Year / Unlimited Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
13050
Phone Support
9286
Replacement
9127
Parts Replacement
7632
Web Knowledge Base Access
6835
New Releases Update
5329
Repair
1667
Diagnosis
1666
Software Update
1442
Web Support
1404
Remote Diagnosis
1382
Software Upgrade
1160
Email Support
700
Defective Media Retention
690
Software Support
542
Software Maintenance
509
Accidental Damage Protection
422
Hardware Support
359
Online Training
351
Knowledge Base Access
294
Hardware Maintenance
274
Troubleshooting
232
Visual Remote Guidance
218
Commissioning
217
Comprehensive Defective Material Retention
205
Installation
201
Configuration
139
Escalation Support
124
Consulting
117
Online Support Tools Access
112
Logistics
111
Comprehensive Coverage
105
Security Update
95
Travel Expense Coverage
90
Intrusion Definition Update
89
Escalation Management
89
Remote Monitoring
87
Training
82
Online Return Material Authorization (RMA)
77
Live Chat
76
Mechanical Breakdown
76
Software Application Support
74
Reporting
66
Fax-On-Demand
63
Firmware Updates
62
Preventive Maintenance
60
Monitoring
59
Email Database Update
59
URL Database Update
58
Data Retention
53
Wear & Tear
6768
On-site
2937
Service Depot
453
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site