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Provided Support
- Phone Support
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Datto Siris Private - Service
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Datto Total Cloud - Service
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Advanced Options
11631
Cisco
4885
HPE
1523
Lenovo
716
Zebra
668
HP
464
APC
333
SonicWall
308
Dell
306
Fortinet
285
Apple
219
Veritas
140
Microsoft
130
VMWare
124
Datalogic
124
Extreme Networks
88
Eaton
62
Red Hat
59
Datto
41
CyberPower
30
ASUS
19
Vertiv
18
Epson
15
Logitech
12
Jabra
10
Poly
10
Veeam
9
Kyocera
8
Acronis
5
Cambium
5
McAfee
5
Juniper Networks
3
HoneyWell
3
Ruckus
3
Samsung
3
SMART Technologies
3
Dynabook
2
Interactive
2
QNAP
2
Synology
2
Citrix
1
Canon
1
Check Point
1
Ergotron
1
Leader Computer
1
Toshiba
1
Virtunet
1
Palo Alto Networks
1
CommVault
1
Magicard
5605
$0 - $400
4175
$400 - $1000
4319
$1000 - $2600
4155
$2600 - $7100
4030
$7100+
18534
Service
3120
Warranty
4144
1 Year
2956
3 Year
2055
5 Year
1266
4 Year
708
2 Year
88
36 Month
73
24 Month
51
7 Year
36
48 Month
30
1 Month
28
12 Month
21
6 Year
15
3 Year / 3 Incident
13
1 Incident
13
3 Year / 2 Incident
9
1 Year / 1 Incident
7
4 Year / 2 Incident
6
2 Year / 2 Incident
4
1 Day
4
60 Month
3
21 Month
2
3 Hour
1
1 Year / 10 Incident
1
240 Minute
1
3 Year / Unlimited Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
12650
Phone Support
8918
Parts Replacement
8832
Replacement
7213
Web Knowledge Base Access
6461
New Releases Update
5413
Repair
1597
Diagnosis
1589
Software Update
1412
Remote Diagnosis
1396
Web Support
1293
Software Upgrade
1097
Email Support
801
Defective Media Retention
654
Software Support
526
Accidental Damage Protection
495
Software Maintenance
435
Hardware Support
364
Online Training
344
Knowledge Base Access
271
Troubleshooting
259
Hardware Maintenance
232
Visual Remote Guidance
221
Commissioning
217
Comprehensive Defective Material Retention
215
Installation
198
Configuration
137
Escalation Support
128
Consulting
113
Online Support Tools Access
112
Logistics
111
Comprehensive Coverage
106
Security Update
100
Intrusion Definition Update
95
Travel Expense Coverage
90
Escalation Management
89
Remote Monitoring
86
Training
82
Online Return Material Authorization (RMA)
78
Live Chat
77
Reporting
75
Mechanical Breakdown
74
Firmware Updates
72
Software Application Support
69
Email Database Update
69
URL Database Update
66
Fax-On-Demand
63
Preventive Maintenance
60
Monitoring
59
Virus Definitions Update
58
Data Retention
6764
On-site
2932
Service Depot
466
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site