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Provided Support
- Phone Support
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Datto Siris Private - Service
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Datto Total Cloud - Service
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Advanced Options
12382
Cisco
4879
HPE
1403
Lenovo
713
Zebra
638
HP
466
APC
316
SonicWall
302
Dell
279
Apple
219
Veritas
141
Microsoft
130
VMWare
123
Extreme Networks
116
Datalogic
88
Eaton
61
Red Hat
59
Datto
57
Veeam
42
CyberPower
24
ASUS
19
Vertiv
15
Logitech
12
Jabra
10
Poly
9
Kyocera
7
Acronis
6
Epson
5
Cambium
5
McAfee
5
Juniper Networks
3
Fortinet
3
HoneyWell
3
Ruckus
3
Samsung
3
SMART Technologies
3
Dynabook
2
Interactive
2
QNAP
2
Synology
2
Citrix
1
Canon
1
Check Point
1
Ergotron
1
Leader Computer
1
Toshiba
1
Virtunet
1
Palo Alto Networks
1
CommVault
1
Magicard
5796
$0 - $400
4202
$400 - $1000
4240
$1000 - $2500
4165
$2500 - $6800
4163
$6800+
18860
Service
3044
Warranty
4146
1 Year
2799
3 Year
1964
5 Year
1238
4 Year
690
2 Year
88
36 Month
71
24 Month
51
7 Year
49
1 Month
36
48 Month
28
12 Month
22
6 Year
15
3 Year / 3 Incident
13
3 Year / 2 Incident
12
1 Incident
9
1 Year / 1 Incident
7
4 Year / 2 Incident
6
2 Year / 2 Incident
3
1 Day
3
21 Month
3
60 Month
1
1 Year / 10 Incident
1
3 Hour
1
3 Year / Unlimited Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
12809
Phone Support
9239
Replacement
8930
Parts Replacement
7398
Web Knowledge Base Access
6599
New Releases Update
5333
Repair
1667
Diagnosis
1667
Software Update
1403
Remote Diagnosis
1383
Software Upgrade
1202
Web Support
957
Email Support
710
Defective Media Retention
689
Software Support
542
Software Maintenance
509
Accidental Damage Protection
416
Hardware Support
358
Online Training
351
Knowledge Base Access
294
Hardware Maintenance
274
Troubleshooting
231
Visual Remote Guidance
218
Commissioning
217
Comprehensive Defective Material Retention
207
Installation
198
Configuration
140
Escalation Support
116
Online Support Tools Access
115
Consulting
111
Logistics
110
Comprehensive Coverage
104
Security Update
95
Travel Expense Coverage
89
Remote Monitoring
88
Escalation Management
85
Training
82
Online Return Material Authorization (RMA)
77
Live Chat
76
Mechanical Breakdown
76
Software Application Support
73
Reporting
66
Fax-On-Demand
62
Preventive Maintenance
59
Monitoring
58
Data Retention
53
Wear & Tear
52
Customer Dashboard
50
Cleaning
49
Drive Retention
46
Software Subscription
6769
On-site
2697
Service Depot
457
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site